This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the “Data Subject”) who is not already in the public domain.
The Data Protection Act (DPA), Privacy and Electronic Communications Regulations (PECR) and The General Data Protection Regulation (GDPR), which is EU-wide and far more extensive, seek to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain such as Companies House data.
Majestic Tree Care Ltd is pleased to provide the following GDPR information:
Majestic Tree Care Ltd is a UK based Tree Surgeon
Majestic Tree Care Ltd uses the information collected from you to provide services and marketing information that Majestic Tree Care Ltd believes may be of interest to you and your business. In having made your initial contact with Majestic Tree Care Ltd, you consent to Majestic Tree Care Ltd maintaining a marketing dialogue with you until either you opt out (which you can do at any stage) or we decide to discontinue promoting our services. Majestic Tree Care Ltd also acts on behalf of its clients in the capacity of data processor. When working exclusively as a data processor, Majestic Tree Care Ltd will be acting on the instruction of its client and will aim to ensure that the client is fully GDPR compliant.
Some personal data may be collected about you from forms and surveys that you complete; from records of our correspondence and phone calls; and from details of your visits to our website, including but not limited to personally identifying information such as Internet Protocol (IP) addresses. Majestic Tree Care Ltd may from time to time use such information to identify its visitors. Majestic Tree Care Ltd may also collect statistics about the behaviour of visitors to its website along with transaction information collected in the process of performing its business.
Any information Majestic Tree Care Ltd holds about you and your business encompasses all the details we hold about you and any sales transactions, including any third-party information, we have obtained about you from public sources and our own suppliers, such as credit referencing agencies.
Majestic Tree Care Ltd will only collect the information needed so that it can provide you with its services. Majestic Tree Care Ltd does not sell or broker your data, although coincidentally there may be times when your information could be contained in data that Majestic Tree Care Ltd has purchased from a third-party list broker, on behalf of a client.
Majestic Tree Care Ltd will not pass on your personal data to third parties unless: it is a requirement of the service or product you have with us, where this will be detailed within the contract, if it is a prerequisite to the service or product you intend to have with us, you will be notified beforehand, we wish to undertake marketing to you under our legitimate interests, or it is a legal requirement to do so.
Majestic Tree Care Ltd may from time to time share your details with third party analytical resources for the purposes of better understanding customer behaviour and performance, website performance, improved ad relevance and any other analytical process to give Majestic Tree Care Ltd a better understanding of how to develop its offering to its customers. These third parties will be employed solely for the purpose of the aforementioned analytical purposes, and as such Majestic Tree Care Ltd will ensure that the third party is contractually obliged to use the data only for the analytical purposes set out in the agreement between Majestic Tree Care Ltd and the third party, and Majestic Tree Care Ltd will also ensure that the third party is contractually required to maintain a level of security around the shared data, at least as safe as Majestic Tree Care Ltd itself employs. Failure on the part of the third party to meet its contractual obligations will result in Majestic Tree Care Ltd recovering the data, and taking all reasonable actions to ensure the third party no longer has access to the shared data. Any third party cookies used on Majestic Tree Care Ltd will adhere to the same standards as first party cookies and not collect any personally identifiable information.
To meet Majestic Tree Care Ltd's contractual obligations to clients and to conform to relevant legal obligations they have.
Legitimate interests pursued by Majestic Tree Care Ltd and/or its clients
To promote the services offered by Majestic Tree Care Ltd and/or to market the services and/or products offered by Majestic Tree Care Ltd's existing clients.
Through agreeing to this privacy notice you are consenting to Majestic Tree Care Ltd processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing email@example.com; by phoning 01442 817732; or by writing to us. See last section for full contact details.
Majestic Tree Care Ltd may, on occasion, pass your Personal Information to third parties exclusively to process work on its behalf. Majestic Tree Care Ltd requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR. Majestic Tree Care Ltd does not broker or pass on information gained from your engagement without your consent. However, Majestic Tree Care Ltd may disclose your Personal Information to meet legal obligations, regulations, or valid governmental requests. Majestic Tree Care Ltd may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions, to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property, or safety of Majestic Tree Care Ltd, its clients and/or the wider community.
Majestic Tree Care Ltd will process personal data during the duration of any contract and will continue to store only the personal data needed for seven years after the contract has expired to meet any legal obligations. After seven years any personal data not needed will be deleted.
Data is held on multiple servers within the United Kingdom. Majestic Tree Care Ltd does not store personal data outside the EEA.
Although Majestic Tree Care Ltd does not store personal data outside of the EEA, in certain circumstances we may need to transfer personal data outside of the EEA in order to provide our services (e.g. when processing transactions for international numbers). In such cases, Majestic Tree Care Ltd is committed to ensuring that third party data processors, who may themselves store personal data outside of the EEA, adhere to the highest possible level of data privacy, and, wherever practically possible, will endeavour to impose legally binding obligations on said third parties. This may include, but is not limited to, relying on EU adequacy decisions and/or PCI compliance regulations, and/or enforcing standard contractual provisions.
At any point whilst Majestic Tree Care Ltd is in possession of or processing your personal data, all data subjects have the following rights:
To access details of what personal data is held, identification will be required. Majestic Tree Care Ltd will accept the following forms of ID when information on your personal data is requested: a copy of your driving licence; passport; birth certificate; and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If Majestic Tree Care Ltd is dissatisfied with the quality, further information may be sought before personal data can be released.
All requests should be made to firstname.lastname@example.org or by phoning 01442 817732 or by writing to us at the address further below.
In the event that you wish to make a complaint about how your personal data is being processed by Majestic Tree Care Ltd or its partners, you have the right to complain to Majestic Tree Care Ltd directors. If you do not get a response within 30 days, you can complain to the ICO.
The details for each of these contacts are:
Majestic Tree Care Ltd, attention of the Operations Director
19 Alldicks Rd, Hemel Hempstead, Hertfordshire HP3 9JJ
Telephone 01442 817732 or email email@example.com